Still cracks me up that they call people that have done something half-way technical at any point in their lives an 'engineer'. Today I called about a service contract. Normal thing, the Zambian voice on the other end says what before I am finished speaking and makes me want to scream but, I hold it together and finally get the information that I need.
Call Nchimunya... really? Can't believe that guy did not understand why I could not understand what the eff he was saying. Got that one mastered and gave her a call. Looks like the 'engineer' whose superpower is to bring a thin piece of wire and unplug the sample aspirator will nto be available until tomorrow or the next day. What that means is that they are on vacation for the next month. Oh well. Thought I would share that little story from my day.
I did get make some progress concerning the lab readiness for the GCLP audit which starts tomorrow and goes through Saturday. Also, I came home to a bed that was made up and a laundry basket full of clean clothes. Can't complain there!
Looking on the bright side and trying not to go blind! Hope that you all had a blessed day.
Everything's jake
Jake, about paragraph 2 and 2.
ReplyDeleteI didn't know you were back in the states dealing with a US government agency.
Or has the US Government, in the name of "creating jobs" started staffing Zambian Technical Support Groups?
Another thing I wonder about.
How do you train somebody to to what the "service department" does? Or maybe, the ability to lie like a Persian run is a gift that you didn't get.
Frustrating stuff that. But the good news is that it will never be different, no matter where you are. So the training you get dealing with the "service department" will be good for the rest of your life.
Love
Uncle Bill